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Front Office Support Analyst - Minneapolis, MN, Minneapolis, Minnesota

Created 05/04/2021
Reference 2021-0022355
Category Business Ops Analysis
Job type Full Time
Country United States
State Minnesota
City Minneapolis
Salary Competitive
At U.S. Bank, we're passionate about helping customers and the communities where we live and work. The fifth-largest bank in the United States, we're one of the country's most respected, innovative and successful financial institutions. U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Job Description

- Primary end user contact for all securities lending and investment management systems.

- Provide daily support to business teams by fielding questions, analyzing data issues, identifying problems, and provide recommendations to implement appropriate solutions.

- Act as a conduit between the front office, system users and project manager/technical analyst/development teams. Provide business requirement guidance used for design and development efforts related to trading.

- Analyze business processes and develop alternatives, enhancements, and automate solutions that maximize efficiency.

- Participate in and as needed lead the implementation of system, product, and process enhancements that affect securities lending, investment management, and support systems. Work closely with the business and technology teams to identify, prioritize, escalate and resolve system issues. Provide system expertise in the management of all investment system-related projects and requests.

- Additional duties, as requested.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Five to eight years of related experience

- Experience in financial services, securities lending and investment management preferred

Preferred Skills/Experience
- General knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit

- Moderate to strong technical skill

- Basic experience with process automation software/tools
- Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
- Thorough understanding of project management and testing methodology and procedures
- Ability to develop test schedules, review testing plans, track test issues and report on test results
- Strong analytical and forecasting skills
- Ability to manage multiple tasks/projects and deadlines simultaneously
- Ability to work as part of a project team
- Excellent verbal and written presentation and communication skills
- Excellent computer skills, especially Microsoft Office applications

Take care of yourself and your family with U.S. Bank employee benefits. We know that healthy employees are happy employees, and we believe that work/life balance should be easy to achieve. That's why we share the cost of benefits and offer a variety of programs, resources and support you need to bring your full self to work and stay present and committed to the people who matter most - your family.

Learn all about U.S. Bank employee benefits, including tuition reimbursement, retirement plans and more, by visitingusbank.com/careers.

EEO is the Law
Applicants can learn more about the company's status as an equal opportunity employer by viewing the federal EEO is the Law poster.


U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about theE-Verify program.
Employer 839 U.S. Bancorp Asset Management, Inc.

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