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Senior Manager, Analytics and Insights (Acquisition), Smithfield, Rhode Island

Created 02/19/2021
Reference 12006580
Category Business Analytics and Insights
Job type Full Time
Country United States
State Rhode Island
City Smithfield
Zip 02917
Address 900 Salem Street
Salary Competitive
Job Description:

Senior Manager, Analytics and Insights (Acquisition)

Do you wonder what marketing strategies are most effective at attracting new customers?

Are you passionate about data, analyzing customer behavior and assessing marketing levers to drive meaningful insights that will advise customer acquisition strategies? If yes, come join an outstanding analytics and research team to help teams build the best customer experiences in the Financial Services industry!

The Purpose of Your Role

Fidelity is looking for an accomplished analytically driven professional whose creativity and intellectual curiosity will identify new opportunities and analyses to explore, particularly around acquiring new customers. The work will include delivering action-oriented, customer-focused insights using rigorous analytical methodologies across a vast set of data sources. This hire will have the vision, structured thinking and business savvy to see how data can lead to understanding audiences, to build learning agendas and test plans and to help business partners develop high-impact, efficient experiences.

They will be part of an existing team of hardworking cross-functional members partnering together to build innovative customer acquisition strategies.

The Expertise we're looking for
  • 6+ years of validated experience bringing a data-directed approach to strategic business decision making
  • Expertise with industry-leading analytics approaches (e.g., digital analytics, A/B testing, database analytics, data visualization) and tools (e.g., Adobe, Amazon Athena, Qlik, SQL, Tableau) to transform data into impactful insights
  • Experience with exploratory data analysis using big data technologies / languages such as Hadoop, Hive, Python a plus
  • Prior work experience at a leading digital company, financial services firm, or consulting firm/agency
  • Bachelor's degree in a quantitative / technical field such as Engineering, Economics, Statistics. MBA or Master's degree a plus
  • Naturally collaborative with experience working in an Agile environment, including with remote teams, both on and offshore.
  • Excellent written, verbal communication, project management and presentation skills, and the ability to communicate sophisticated data and statistics in a simple and clear way

The Skills You Bring
  • Passion to your work and operate with a sense of purpose that encourages and motivates those you work with.
  • Intellectually curiosity, always eager to learn new skills and share the knowledge with others.
  • Data-driven approach to decision making.
  • Utilize data visualization skills to convey complex analyses / concepts to executive and non-technical audiences
  • Ability to present and deliver measurable insights to enable objective, informed business decisions

The Value You Deliver
  • Analyzing new customer behaviors and interactions to understand their full journey and to derive actionable insights and recommendations that will improve their experiences
  • Driving a culture of experimentation-i.e., designing, running, analyzing, and interpreting experimental tests
  • Continuously developing your analytics and research skills, maintaining outstanding expertise and resources and staying on top of relevant developments and innovations in the space
  • Formulating and executing learning agendas, raising strategic and provocative questions that stretch the thinking of the team

How Your work Impacts the Organization

Fidelity places a strong emphasis on using data to make decisions to drive growth and profitability. The Senior Manager will play a significant role in building the analytic tools and capabilities that drive the organization's strategic business decisions.

Certifications:

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Find your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer.
We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations @fmr.com or 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.
Employer Fidelity Investments

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